Terms of Service
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30 Day Service Guarantee
Service guarantee is on service provided ONLY on Net-Tex, Inc. installed components. It does not include customer error or manufactured parts. Manufactured parts are honored by manufacturer warranty. If customer decides not to repair, upgrade, and/or perform additional troubleshooting, the customer is responsible to pay for the preliminary troubleshooting at the current hourly rate. Net-Tex is not liable or responsible for any amount of damages above the service amount invoiced for the applicable service provided. Guarantee is void if customer fails to have and maintain industry recommended system protection features, including, but not limited to surge protectors with >2600 joule rating to include both electrical outlets and modem/phone/cable line protection. The additional use of a UPS (Uninterruptible Power Supply) is highly recommended.
Net-Tex, Inc. is NOT responsible for the loss of use, the replacement / installation of any 3rd party software, or the loss / damage to any programs or files resulting from efforts to remove viruses, remove worms, operations to speed up the client operating system, or system recovery - restore operations. NO service guarantee is offered or implied for these type services.
Free Mileage for Pickup and Delivery
We will make every effort to repair your computer system on-site. If required, we will take your system to the shop and repair and return. There is no pickup or delivery mileage charges if you live within 25 miles of one of our Certified Service Technicians. Over 25 miles, there will be a small mileage charge applied on the initial service call and any subsequent pickup and deliveries.
Web Page Design and Development
We will develop a web site based on our understanding of the requirements and requests of our customers. It is the customers responsibility to review the design for content. The customer assumes all responsibility for web content upon review and acceptance. Publishing the web constitutes acceptance. Web content becomes the sole responsibility and ownership of the customer.
Link to Third-Party Web Sites
Net-Tex, Inc. web site may contain links to other sites on the internet which are owned and operated by third-party companies or organizations. Net-Tex, Inc. is not responsible for content, use of the site, use of any third-party software or the availability of such third-party sites. If you have any questions or comments concerning these sites, please contact them directly.
Net-Tex Inc. Computer Systems & Software
Due to daily fluctuations in the price of computer system components & software, Net-Tex Inc.reserves the right to adjust prices to reflect those changes. Prices are subject to change without notice. Due to component availability, we reserve the right to substitute component of similar specifications. A deposit may be required at the time of order. All systems are custom built and are non-returnable, non-refundable. No returns on software.
Forms of Payment
Net-Tex, Inc. will accept cash and checks only. Checks returned by the bank, for any reason, will be subject to a $35.00 fee and apply to the customer's total charges due. Payment is required upon receipt of Net-Tex, Inc. invoice.
All Net-Tex, Inc. systems are warranted to be free of defects in materials for a period of one year from date of delivery. Net-Tex, Inc. promises lifetime warranty on our workmanship with our custom built systems. Components may have additional warranties by their publisher or manufacturer in replacement or addition to this warranty. This warranty does not cover any abuse, misuse or modification of products. We reserve the right to repair or replace the defective system under warranty as we see appropriate. Net-Tex is not liable or responsible for any amount of damages above the total amount invoiced for the applicable service and/or hardware/software provided. We do not warrant uninterrupted or error-free operation of a system. We do not warrant that any system that you acquire will meet your individual requirements. Warrantyis void if customer fails to have and maintain industry recommended system protection features, including, but not limited to surge protectors with >2600 joule rating to include both electrical outlets and modem/phone/cable line protection. The additional use of a UPS (Uninterruptible Power Supply) is highly recommended. Net-Tex, Inc. DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE SYSTEMS, WHETHER EXPRESSED, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Net-Tex, Inc. reserves the right, at any time, to
change or modify any part or all of these Terms, effective immediately upon
publishing on the Net-Tex, Inc. web site.
What personal information do we collect from the people that visit our blog or website?
When using our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, unlock the content, respond to a survey or marketing communication, surfing our websites, or use certain other site features in the following ways:
Do we use ‘cookies’?
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
General Data Privacy Regulation (GDPR)
The GDPR is intended to protect the data of European Union (EU) citizens.
As a company that markets its site content, products and/or services online, we do not specifically target our marketing to the EU or conduct business in or to the EU in any meaningful way.
If the data that you provide to us in the course of your use of our site or services or products are governed by GDPR, we will abide by the relevant portions of the regulation. If you are a resident of the European Economic Area (EEA) or are accessing this site from within the EEA, you may have the right to request: access to, correction of, deletion of; portability of; and restriction or objection to a processing of your personal data from us. This includes the “right to be forgotten.”
Updated: May 2018
Copyright 2002-2018 Net-Tex, Inc. All Rights Reserved.
Revised: May 2018
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